Tishala Communications values your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information when you engage with us or use our PR Shop services.

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1. Personal Information We Collect

 

When you interact with us—whether by completing our contact form, booking services, or communicating with us—we may collect and process the following personal information:

• Full name

• Email address

• Phone number

• Company name (if applicable)

• Services requested or booked

• Any additional information you voluntarily provide

 

This information is collected lawfully and with your consent, as required by POPIA.

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2. Purpose of Collection

 

We collect and use your personal information for the following purposes:

• To respond to your enquiries and service requests

• To deliver and manage the PR services you request

• To send you updates and necessary communication regarding your bookings

• To improve the functionality and service offering of our PR Shop

• To comply with any applicable legal or regulatory obligations

 

We do not sell, rent, or share your personal information with third parties for marketing or unrelated purposes.

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3. How We Protect Your Information

 

We are committed to securing your personal information. All data is:

• Stored using secure platforms

• Accessed only by authorised personnel

• Protected against loss, unauthorised access, or misuse through appropriate administrative, technical, and physical safeguards

 

We take all reasonable steps to ensure your data is processed in line with the conditions set out by POPIA.

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4. Cookies and Analytics

 

We may use cookies and basic analytics tools (e.g., Google Analytics) to:

• Monitor website performance

• Understand user interactions

• Enhance your browsing experience

 

These tools do not collect personally identifiable information unless explicitly provided.

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5. Your Rights Under POPIA

 

As a data subject under POPIA, you have the right to:

• Access the personal information we hold about you

• Request corrections or deletions of inaccurate or outdated information

• Object to the processing of your personal information

• Withdraw consent where applicable

• Lodge a complaint with the Information Regulator

 

To exercise any of these rights, contact us at:

📧 info@tishalacommunications.co.za

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6. Retention of Personal Information

 

We retain your personal information only as long as necessary to fulfil the purposes for which it was collected or to meet legal and regulatory requirements. Once no longer needed, it will be securely deleted or anonymised.

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7. Updates to This Privacy Policy

 

This Privacy Policy may be updated from time to time. Any changes will be posted on our website, with the effective date clearly indicated at the top.

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8. Contact Us

 

If you have questions about how we handle your personal information or wish to exercise your POPIA rights, please contact us:

📧 info@tishalacommunications.co.za

📞 +27 83 456 3357

🌐 www.tishalacommunications.co.za